Privacy Policy

1. Introduction

Ghostko ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media automation platform and related services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Social Media Data: When you connect your Instagram or TikTok account via OAuth, we access your public profile information, comments, and direct messages as necessary to provide our automation services.
• Usage Data: Information about how you interact with our platform, including keywords configured, auto-replies sent, and feature usage.
• Device Information: Browser type, IP address, and device identifiers collected automatically when you access our services.

3. How We Use Your Information

• To provide and maintain our automation services.
• To monitor comments and DMs for your configured keyword triggers.
• To send automated replies on your behalf.
• To improve and optimize our platform.
• To communicate with you about your account and service updates.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With social media platforms (Instagram, TikTok) as required to deliver our services.
• With service providers who assist in operating our platform (hosting, analytics).
• When required by law, regulation, or legal process.
• To protect the rights, safety, or property of Ghostko, our users, or others.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. OAuth tokens are stored securely and we never store your social media passwords.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us or deleting your account.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for data processing.
• Export your data in a portable format.

8. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at legal.ghostko@gmail.com.